Item Details Panel

ORDER MANAGEMENT > ORDER > ORDERS

Use the Item Details panel to view details about the line items in an order while modifying that order with the Order Modification lightbox. You can also change the variant of the product in an order. For example, changing the size or color of a t-shirt ordered.

Accessing the Item Details panel:

Find and double-click the order that you want.

In the Details panel toolbar, click

Edit.

Select the Items tab.

Double-click the item that you want information about.

The Item Details panel consists of the following tabs:

Products Tab

The Products tab is displayed by default when you open the Line Item Details panel. You can use the Product tab to view the details of the Product's Base Attributes tab.

The Products tab contains the following controls and commands:

Name	Description
Product name	Displays the name of the product in the line item.
Product ID	Displays the product ID of the line item.
SKU	Displays the SKU of the product in the line item.
Description	Displays the description of the product in the line item.
Custom Attributes section	Displays the product attributes, as defined in the product definition.
Categorize view button	Displays the attributes in groups by category.
Alphabetic view button	Displays the attributes in alphabetic order

For more information, see Controlling Attribute Views, Order Modification Lightbox and Order Details Panel.

Attributes Tab

You can use the Attributes tab to customize certain customizable attributes for the item for the order.

The Attributes tab contains the following controls and commands:

Name	Description
Product name	Displays the name of the product in the line item.
Product ID	Displays the name of the product in the line item.
Product ID	Displays the product ID of the line item.
Description	Displays the description of the product in the line item.
Custom Attributes section	Displays the product attributes, as defined in the product definition.
Categorize view button	Displays the attributes in groups by category.
Alphabetic view button	Displays the attributes in alphabetic order

For more information, see Controlling Attribute Views

Variants Tab

The Variants tab is only displayed when the selected line item has variants defined.

You can use the Variants tab to change the selected variant of the product in the line item.

The Variants tab contains the following controls and commands:

Name	Description
Variant ID	Displays the ID of the product variants.
SKU	Displays the Stock Keeping Unit (SKU) of the product variant in the line item.
Price	Displays the price of the product variants. Note: If the current price is of type discount and is less than the regular price, the regular price is displayed with a strike through along with the current price.
Variant attribute columns	Displays the variant attributes defined for the product in the line item.

For more information, see Changing the selected Product Variant in a Line Item.

Prices Tab

You can use the Prices tab to view the pricing details that apply to a line item.

The Prices tab contains the following controls and commands:

Name	Description
Summary section	Displays the line item from the current order.
Item	Displays the Product Name and ID and , if applicable, the Variant ID of the line item.
Price	Displays the list price and, if applicable, the sale price of the line item. Note: If the current price is of type discount and is less than the regular price, the regular price is displayed with a strike through along with the current price.
Quantity	Displays the quantity of the line item being ordered.
Discount & Coupons	Displays the sum of all discounts and coupons applied to the line item.
Total	Displays the final price of the line item after all discounts and coupons have been applied.
Discounts section	Displays any discounts applied to the line item in the current order.
Promotion	Displays the name of the Promotion and the Campaign to which the applied discount is associated.
Value	Displays the dollar amount of the applied discount.
Coupons section	Displays any coupons used for the line item discounts applied to the line item in the current order.
Promotion	Displays the name of the Promotion and the Campaign to which the applied coupon is associated.
Value	Displays the dollar amount of the applied coupon.

Inventory Tab

You can use the Inventory tab to track the availability of an item by fulfillment location.

The Inventory tab accessed from a line item record in a cart has two sections:

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Selected Fulfillment Location - Contains information about the availability of the item at the order location.

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Eligible Fulfillment locations - Lists where the item is available. The same detail information is provided for both locations.

The Inventory tab contains the following controls and commands:

Name	Description
Panel heading	Name and ID of the line item
Selected Fulfillment Location	Groups information about the item's availability in the order location.
Eligible Fulfillment Locations	Groups a list of locations where the item is available.
Location information	For both sections, these column headings list the following general information about the location(s).
Fulfillment Location	Icon, number, and name of the location. The "icon" represents the location type. In the inventory location section, click this heading to sort the list by location.
Type	The order location type. For example, a store.
Available to Promise	The quantity of items that are available to promise at the location. In the Fulfillment location section, click this heading to sort the list by quantity, the default. Note: The Available to Promise stock level is calculated as follows: Quantity (Supply) - Reserved - Safety Stock (threshold).
Reserved in this Order	The quantity of reserved items at the location. In the inventory location section, click this heading to sort by reserved quantity.
Status	The status of the item (values are In Stock, Out-of-Stock, Discontinued, Back Order). In the inventory location section, click the Status heading to sort by status.
icon (location details)	Click the icon beside any location to expand the product stock information for the location.
Schedules	View the item's schedules and schedule status for the associated date range (From Date - To Date). Click From Date to sort the schedules by date. By default, the list is sorted by From Date and Status.
Backorders	View the status of any back orders (if back order option is available) for this product. Backorderable - The quantity of items that are available for back order. Backordered - The quantity of back order items that are reserved. Backorder Limit - The maximum number of products that can be taken from the back order inventory. True - The product is available for Back Order. False - The product is not available for Back Order. Note: The Backorders fields are set in the API by an Inventory Manager. Backorders status is only available when the Back Order option has been checked in the Inventory statuses considered as available to sell section of the System Configuration tab in the Product Information Administration page.
Pre-Orders	View the status (Preorderable), Preordered, Preorder Limit) of any preorders (if preordering is available) for this item.
Stock Details	View stock information (Quantity, Reserved, Safety Stock, Reorder Point, Last Restocked (date and time), Last Restocked By). Note: Safety Stock is set in the API by an Inventory Manager.

REFERENCES

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Order Modification Lightbox

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Manage Orders