Request Order Status Change Dialog
Use the Request Order Status Change dialog box to change the status of an order.
Accessing the Request Order Status Change dialog:
| 1. | Use the Scope Selector to select the Scope that you want. |
| 2. | Filter the list as necessary. |
| 3. | In the Orders list on the Orders page, select the order that you want to modify. |
| 4. | Double-click the order that you want to view. |
The Order Details panel is displayed with the Items panel open. You can see the Order Status in the Order Info section of the Order Summary Panel.
| 5. | In the Details panel toolbar, click  Hold Order,  Resume Order, or  Cancel button. |
The Request Order Status Change dialog appears.
The Request Order Status Change dialog contains the following controls and commands:
|
Name |
Description |
|---|---|
|
(message) |
You are requesting an order status change for this order Order # XYYYY. |
|
Order Status |
Current status of the order (New, In Progress, On Hold, Canceled, Shipped) |
|
Reason |
List of possible reasons (Business Model dependent) to put the order on hold or to cancel it. |
|
Note |
Text entry box. Enter your reason for putting a hold on the order or canceling it. |
REFERENCES
| • | Modify the Status of an Order |