Activating a product

PRODUCT MANAGEMENT > PRODUCTS

Your products are visible in the Order Management application and are available for sale on the website when they are active. You can control your offering by activating and deactivating products as your business needs evolve. There are 3 ways to activate products and their variants:

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Activating products using the toggle button Activating products using the toggle button or Activating variants using the toggle button

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Plan ahead and schedule their activation and deactivation

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Activate the product permanently

You can schedule the publication of products and their variants in the Product Management application. When products are created manually or imported from an ERP system , they may not be in an active state, or can require modifications before being published. Either way, you can plan ahead and activate or deactivate products and/or variants in the future.

Note: Products and variants can be scheduled in dependent scopes independently from their parent scopes.

When products and/or their variants are published and activated, they are immediately visible and available for sale in Order Management application and the website using Experience Management.

Tip: You can also differentiate which products are active and inactive in the tile view or in a list view.

Figure 1 - Product tile view - Active vs. Inactive

Figure 2 - Product list view - Active vs. Inactive

Activating products using the toggle button

1.

Access product details.

2.

Slide the toggle in the top toolbar to Active.

Figure 3 - Activation toggle

The toggle color switches to green and the text within it now reads "Active".

Important: the product must be published to apply the changes on the website and in the Order Management application.

3.

Follow your internal publication workflow (Save and Submit or Publish).

Result: The product automatically appears in the Order Management application and on the website under their categories and merchandising queries from the Experience Management. It can be found with the Order search feature.

REFERENCES

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Deactivating a Product

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Managing Products

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Activating product variants

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Deactivating product variants