Modifying Marketing Promotions
In spite of all the care taken in creating promotions, they sometimes need to be modified. This is the case, for instance, when there is a spelling mistake in the promotion text and when an error was made in the conditions or rewards. You may also want to modify a promotion to insert additional promo codes.
You can edit the promotions in a live campaign without pausing it. When you click Save, the changes are live.
MARKETING > CAMPAIGNS
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Click the Current or Future campaign list filter button. |
Current: All Campaign lists with a start date before today, and an end date after today.
Future: All Campaign lists with a start date after today.
All information on rast and canceled campaigns is read-only.
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Click the Campaign that you want to view. |
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Click Promotions in the navigation panel. |
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Click the Promotion that you want to modify. |
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Modify the required parameters by selecting one or more tabs in the navigation panel on the left. |
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Modify your Promotion Information. This tab contains basic information such as the promotion's Name, Description and the Promotion Text that will be displayed to customers in all available languages. For more information, see Defining a Promotion |
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Modify your Calculation Rules. This tab lets you change the promotion's Priority, the Promotion Limit. You can determine whether the promotion is Exclusive or whether it should Exclude Discounted Items. For more information, see Setting Calculation Rules for a Promotion |
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Modify your Eligibility criteria. Specify whether the promotion should apply to Everyone or be Restricted to a specific segment of your customer base. For more information, see Setting Promotion Eligibility/Target. |
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Modify the Conditions/Rewards. Define the eligibility criteria for the promotion (the Conditions) and the actual discounts granted (the Rewards). For more information, see Specifying Conditions and Rewards. |
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Modify the Promo Codes. Activate or deactivate existing codes, change the usage limits and generate or import additional codes. For more information, see Managing Promo Codes. |
When a promotion is not in a valid state, the save button is disabled. This ensures that you cannot save a promotion in an invalid state.
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